Shipping Policy

At MAG & DOUDY, we are committed to providing you with a seamless shopping experience, which includes convenient and efficient shipping services. We ship worldwide and are delighted to offer FREE Worldwide Shipping to our valued customers.

Shipping Times: We understand the importance of receiving your orders promptly. Our standard shipping times are as follows:

  • USA & Canada: You can expect your order to arrive within 5 to 20 days.
  • Europe: Orders shipped to Europe typically arrive within 5 to 19 days.
  • Oceania: For our customers in Oceania, delivery times range from 5 to 20 days.
  • Latin America: Orders destined for Latin America usually arrive within 14 to 25 days.
  • Other Countries: For countries not mentioned above, please anticipate a delivery window of 15 to 30 days.

Please note that these shipping times are estimates and may vary due to factors beyond our control, such as customs processing and local postal services.

Processing Times: To ensure the quality of your order, we conduct a thorough quality check before shipment. Our processing times typically range from 1 to 3 business days. Once your order has been processed and shipped, we will provide you with a tracking number so you can monitor its progress and estimated delivery date.

Order Tracking: We believe in transparency, which is why we provide order tracking for your convenience. As soon as your order is shipped, you will receive an email containing your tracking information. This allows you to keep an eye on the status of your shipment and make any necessary arrangements to receive it.

Customs and Duties: Please be aware that some countries may impose import duties, taxes, or fees on international shipments. Any additional charges for customs clearance are the responsibility of the recipient. We advise you to check with your local customs office for more information about potential fees before placing your order.

Change of Address: If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes made after your order has been shipped may result in delays or additional charges.

MAG & DOUDY is dedicated to delivering a positive shopping experience. If you have any questions or concerns about your order or our shipping policy, please feel free to reach out to our customer support team. We are here to assist you every step of the way.

Thank you for choosing MAG & DOUDY for your shopping needs. We appreciate your trust in us and look forward to serving you with excellence.

Sincerely,

The MAG & DOUDY Team